Regularly travelling by air is now an ordinary part of many people’s lives. Visiting relatives in America, a City break to Barcelona, or a business trip to Frankfurt. In fact, statistics show that at any one time, around one million passengers are in the sky at any given time. That’s a lot of passengers, and a lot of flights.
Due to this ever increasing number of flights and passengers, sometimes things do go wrong, and your flight can be delayed or even cancelled. The law, and European regulations, protect you, and depending on the circumstances, you are often able to claim some level of financial compensation.
What does the law say on claiming for a delayed flight?
If your flight is delayed by more than three hours, is cancelled or overbooked, you will usually have legal rights to claim some level of compensation. These rights are governed by the Montreal Convention, and a European Regulation called ‘EC 261/2004’.
For this European Union (EU) law to apply, your flight must have departed from Europe, or have been with a European airline.
Specifically, your flight must have departed from the UK, European Union (EU), Iceland, Liechtenstein, Norway or Switzerland and/or you must have flown with a UK or EU airline to somewhere in the UK, EU, Iceland, Liechtenstein, Norway or Switzerland.
If one or both of these situations apply, it is likely that you will be entitled to financial compensation.
The EU law does not apply if, for example, you flew from Singapore to London on a Qantas flight, as the flight did not originate in the above mentioned countries, and was not with a UK or EU airline (Qantas is Australia’s national airline). It would also not apply if you flew from Los Angeles to New York for instance.
In these circumstances, the level of compensation to which you are entitled, if any, would depend upon the individual airline’s terms and conditions.
What level of financial compensation am I entitled to in the UK for a delayed flight?
The level of financial compensation to which you are entitled depends not upon your ticket price, but rather the distance of your flight and the length of the delay.
Your flight must have been delayed or cancelled because of something that was the airline’s responsibility, such as a technical fault. It can not have been due to ‘exceptional circumstances’, such as very bad weather, or a strike, which are circumstances beyond the airline’s control.
The compensation you can claim if your flight is delayed for three hours or more is as follows:
- For flights of up to 1500km (around 930 miles), you can claim €250
- For all other flights within the EU, €400
- Flights between 1500km and 3500km (around 2200 miles), €400
- For all other flights, €600
If you need advice regarding a flight delay you may have experienced then Law-Match solicitors will represent you.
Not only does Law-Match put you in touch with a lawyer within one hour of your enquiry, we will also provide you with a telephone or face to face consultation at no charge. This means you can explore your options and quickly make informed decisions, without spending a single penny. The Law-Match network of firms will also guarantee that you will benefit from a discounted rate on their standard charges, or wherever possible no win-no fee, to give you even more peace of mind.
Enjoy the benefit of a free consultation with an expert lawyer today by clicking here. It takes less than a minute to register your legal issue and find a remedy.